What is pharmacy mentoring?
Pharmacy mentoring helps people to identify and manage their own pharmacy-related learning, developing skills and improving performance, maximising their potential to be their best self.
I provide pharmacy mentoring for individuals and groups to develop staff in three ways, which include:
Supporting staff to meet their key performance indicators, identifying what they need to learn of practice to achieve their goals within the wider context
Developing staff to recognise their areas for development, challenging assumptions and encouraging innovation to increase knowledge, skills and improve their practice
Maintaining staff wellbeing and resilience through discussion of the personal and professional impact of clinical challenges.
Benefits of pharmacy mentoring
Individuals: I will help your staff meet their goals, developing their practice. Your staff will learn to embed shared decision in consultations and integrate the patient’s goals with their clinical knowledge and skills to optimise medicines-related care. Using clinically focussed pharmacy mentoring, I can help your staff manage the impact of challenging encounters with colleagues and patients to deliver high quality patient care.
Peers: Peer mentoring is a simple and effective way for staff to mentor each other. This can be done face to face or remotely, through regular short and focussed conversations which offer space for discussion and development.
Groups: These sessions support delivery of good quality patient care through improving staff wellbeing, resilience and sustainability in changing and pressurised environments. Working with groups of 6-8 people, I work with your staff groups to identify and manage clinical and workplace challenges. Using elements taken from both Balint and Schwartz round approaches, your staff will learn from each other through exploring and sharing experiences.
What my clients say:
`Nina’s mentoring and facilitation skills are central to her impressive toolbox which she employs to effect change. Nina has a healthy respect for professional boundaries but is also prepared to challenge if this is necessary and certainly if it is in patients’ best interest. More importantly such challenge often goes “unnoticed” as part of her impressive facilitation skills. Nina is in her own right an accomplished clinician with vast experience of working with older people and multidisciplinary teams both in the community and within the secondary and tertiary environment. Nina is fun to work with and caries the utmost respect from her peers.
Dr Chris Jenner, Management Partner, Elliott Hall Medical Centre, Pinner, Middlesex
`Nina is an excellent mentor. We have developed such rapport from the day we both met during my MSc course and it has been going strong since [approx. 20 years]. Nina’s strength lies in showing empathy, active listening and her caring attitude in providing support and guidance to mentees in their professional and skills development. Her roles as Consultant Pharmacist and Visiting Professor are testimony to this.’
Fazludeen Kamaludeen, GP Pharmacist, experienced community and hospital pharmacist, Norfolk
`I was fortunate to work with Nina Barnett [from 2013-2019] whilst I was transitioning from a junior to a senior pharmacist role. As a mentor she was able to guide me through what seemed impossibly challenging tasks and situations, through her coaching I was able to develop techniques to problem solve and manage challenging conversations with both patients and professionals. With the skills and techniques, I developed I have been able to utilise these in a vast range of environments from board meetings to patient consultations.’
Krupa Dave, Lead Pharmacist for Medicines Optimisation, Central London Community Healthcare Trust, Fulham, London
`Nina is a fantastic mentor. I found her feedback very useful and effective. Our sessions together [since 2015] helped teach me to improve my consultation skills to ensure I undertake shared decision making with patients. During my undergraduate degree and through my pharmacy career, I wasn’t taught how to deal with the emotional impact patient consultations can have. Nina supported me with this, which enabled me to become more confident within my role.’
Niketa Dass, General Practice & Community Health Services Pharmacist, London
If you have a query, or would like to book educational workshops, mentoring or coaching with me, please get in touch using the contact form